Langton Info Services
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Langton Info Customer Reviews

Our live customer reviews is shown below, updated in real-time when submitted by our transaction-linked customers. This is designed to enable potential customers to evaluate our customer service standards, similar to Amazon.com or eBay.com. All website customers are eligible to leave feedback. Neutral feedbacks are treated as such and not included in percentage calculation.

We display all feedback left regardless of rating or comment. It's highly unusual for a retailer to enable customers to leave feedback directly on their own website. We actively monitor feedback received and take remedial action when appropriate. It should be noted that the vast majority of customers who order from us choose not to leave feedback, therefore the percentage ratings are biased towards negative.

Sometimes other retailers have lower prices, but does that actually matter if the product never arrives or customer service quality is unknown?

Jan 2012 update: During January a website was brought to our attention that is posting defamatory non-transaction linked negative reviews regarding us. They followed this up with aggressive (and probably illegal) spam email, presumably trying to extort money from us to suddenly "correct" this bad impression. We will not partake in 1930s mafia-style extortion and will leave that website to look increasingly ridiculous as time passes.

Lifetime feedback rating for Langton Info website:
Positive    Negative
98.01 %   1.99 %
5 out of 5:"Order was well packed and arrived in perfect condition, in a timely manner. The item was the one I was expecting! Thank you!"
Date: Apr 24, 2017    Rated by Buyer: M. W.
5 out of 5:"Prompt delivery, securely packaged, would shop with you again. Thankyou"
Date: Apr 23, 2017    Rated by Buyer: G. H. L.
5 out of 5:"I own a blue morris minor and a green mini minor so super happy with purchase."
Date: Apr 23, 2017    Rated by Buyer: A. S.
2 out of 5:"Delay in getting info and unacceptably long time to ship. Product arrived and was faulty - had to take it apart and reconstruct it."
Date: Apr 23, 2017    Rated by Buyer: M. O.
5 out of 5:"Excellent service. Book arrived earlier than expected. Many thanks."
Date: Apr 23, 2017    Rated by Buyer: V. O.
5 out of 5:"Happy, no issues"
Date: Apr 23, 2017    Rated by Buyer: J. N.
5 out of 5:"Just finished reading this lovely book , heartwarming with great characters . "
Date: Apr 23, 2017    Rated by Buyer: K. M.
5 out of 5:"Epic customer service"
Date: Apr 23, 2017    Rated by Buyer: A. M.
5 out of 5:"fast shipping and item in an excellent condition,THANK YOU"
Date: Apr 23, 2017    Rated by Buyer: A. E. M.
5 out of 5:"Great! "
Date: Apr 23, 2017    Rated by Buyer: N. G.
3 out of 5:"the status updates weren't very good, nothign changed until i e-mailed and asked questions"
Date: Apr 23, 2017    Rated by Buyer: N. B.
5 out of 5:"Item ordered arrived without any problem. Thanks "
Date: Apr 23, 2017    Rated by Buyer: S. Z.
5 out of 5:"super product and fast delivery - perfect!"
Date: Apr 23, 2017    Rated by Buyer: S. V. W.
5 out of 5:"Items as described, appropriate packaging, arrived quickly"
Date: Apr 23, 2017    Rated by Buyer: J. M.
5 out of 5:"happy with purchase & service"
Date: Apr 23, 2017    Rated by Buyer: A. M.
5 out of 5:"The cd was as described in new sealed condition. It was securely packed with a prompt dispatch and good communications from the seller. Pleasure to do business"
Date: Apr 23, 2017    Rated by Buyer: R. B.
5 out of 5:"Top marks all the way."
Date: Apr 23, 2017    Rated by Buyer: B. T.
5 out of 5:"Quick and easy transaction and communication. Reasonable price. Very satisfied ;-)"
Date: Apr 23, 2017    Rated by Buyer: I. H.
5 out of 5:"Very reliable and prompt delivery"
Date: Apr 23, 2017    Rated by Buyer: A. M.
5 out of 5:"what else after "excellent" ?"
Date: Apr 23, 2017    Rated by Buyer: U. B.
5 out of 5:"Product was in perfect condition"
Date: Apr 23, 2017    Rated by Buyer: D. T.
5 out of 5:"Great item. Thanks a lot! "
Date: Apr 23, 2017    Rated by Buyer: A. K.
5 out of 5:"Great item, delivered promptly"
Date: Apr 23, 2017    Rated by Buyer: N. B.
5 out of 5:"quick delivery"
Date: Apr 23, 2017    Rated by Buyer: D. P.
5 out of 5:"smooth transaction, quick delivery"
Date: Apr 23, 2017    Rated by Buyer: D. P.
5 out of 5:"Everything was excellent, thank you!"
Date: Apr 23, 2017    Rated by Buyer: J. S.
5 out of 5:"Fast delivery and excellent service thanks "
Date: Apr 23, 2017    Rated by Buyer: S. M.
5 out of 5:"Muy buen servicio"
Date: Apr 23, 2017    Rated by Buyer: L. H.
5 out of 5:"Perfect"
Date: Apr 23, 2017    Rated by Buyer: B. M.
5 out of 5:"excellent service, highly recommended."
Date: Apr 23, 2017    Rated by Buyer: J. B.
5 out of 5:"Book as described. Fast, secure, delivery.5* Seller. Many thanks."
Date: Apr 23, 2017    Rated by Buyer: R. G.
5 out of 5:"Item.perfect. postage a bit expensive but beyond yr control"
Date: Apr 23, 2017    Rated by Buyer: P. Z.
5 out of 5:"Very good dvd. Thank you"
Date: Apr 23, 2017    Rated by Buyer: M. G.
5 out of 5:"Faultless service."
Date: Apr 23, 2017    Rated by Buyer: D. R.
5 out of 5:"Ordered then there was a problem with one of products in stock contacted me straight away that's good customer service "
Date: Apr 23, 2017    Rated by Buyer: A. B.
5 out of 5:"Fast delivery - Great Service"
Date: Apr 23, 2017    Rated by Buyer: P. P.
5 out of 5:"As described and fast delivery "
Date: Apr 23, 2017    Rated by Buyer: J. G.
5 out of 5:"Delivered quickly from UK to Netherlands. My friend was delighted with the quality."
Date: Apr 23, 2017    Rated by Buyer: M. G. L. F.
5 out of 5:"received in excellent time, well packaged, prefer not to have the title of the dvd written on the outside of the parcel though, communication was excellent"
Date: Apr 23, 2017    Rated by Buyer: D. T.
5 out of 5:"Fast and easy transactrion"
Date: Apr 23, 2017    Rated by Buyer: V. K. L.
5 out of 5:"Great publication, delivery on time. Would recommend highly"
Date: Apr 23, 2017    Rated by Buyer: O. P.
5 out of 5:"Excellent service "
Date: Apr 23, 2017    Rated by Buyer: P. H.
5 out of 5:"Perfect,thanks!"
Date: Apr 23, 2017    Rated by Buyer: V. M.
5 out of 5:"Good primer. Worth buying"
Date: Apr 23, 2017    Rated by Buyer: E. I.
5 out of 5:"Great CD! Great seller!"
Date: Apr 23, 2017    Rated by Buyer: J. W.
5 out of 5:"5 stars all round"
Date: Apr 23, 2017    Rated by Buyer: B. V.
5 out of 5:"Wonderful service and product. Thank you."
Date: Apr 23, 2017    Rated by Buyer: R. K.
5 out of 5:"Great copy, fast sevice! Thanks!"
Date: Apr 23, 2017    Rated by Buyer: G. V. R.
5 out of 5:"Excellent book, prompt delivery, excellent packing. Thank you very much! "
Date: Apr 23, 2017    Rated by Buyer: S. C.
4 out of 5:"good service "
Date: Apr 22, 2017    Rated by Buyer: N. M.
5 out of 5:"Excellent record, great condition, swift delivery"
Date: Apr 22, 2017    Rated by Buyer: S. C.
5 out of 5:"Great service - thank you"
Date: Apr 22, 2017    Rated by Buyer: L. H.
5 out of 5:"Excellent"
Date: Apr 22, 2017    Rated by Buyer: D. M.
5 out of 5:"Mint condition of scarce item, fast delivery, nice price. Highly recommended professional seller."
Date: Apr 22, 2017    Rated by Buyer: R. K.
4 out of 5:"Great compilation. It's important to keep these film documents alive since they help the new generations understand what the Cold War really was and the potential outcome and preparation that society was faced with."
Date: Apr 22, 2017    Rated by Buyer: R. M.
5 out of 5:"Excellent packing, fast delivery"
Date: Apr 22, 2017    Rated by Buyer: W. A. L.
5 out of 5:"Will contact later re further book in this series"
Date: Apr 22, 2017    Rated by Buyer: J. B.
5 out of 5:"It was perfect. Thank"
Date: Apr 22, 2017    Rated by Buyer: V. S.
5 out of 5:"Good"
Date: Apr 22, 2017    Rated by Buyer: C. S. J. L.
4 out of 5:"Prompt delivery."
Date: Apr 22, 2017    Rated by Buyer: C. W.
5 out of 5:"Very good item,Thanks!"
Date: Apr 22, 2017    Rated by Buyer: T. S. L.
5 out of 5:"100% satisfied. Perfect service"
Date: Apr 22, 2017    Rated by Buyer: P. D. N.
5 out of 5:"Excellent service. Thank you. "
Date: Apr 22, 2017    Rated by Buyer: A. U.
5 out of 5:"Excellent product, fast delivery, good price"
Date: Apr 22, 2017    Rated by Buyer: L. P.
5 out of 5:"Perfect transaction in all respects . Thank you !!!"
Date: Apr 22, 2017    Rated by Buyer: V. A.
5 out of 5:"First item never arrived told the seller and within days another item was sent out and recieved. Brilliant customer satisfaction."
Date: Apr 22, 2017    Rated by Buyer: C. C.
5 out of 5:"Very good , Thank you !"
Date: Apr 22, 2017    Rated by Buyer: A. P.
5 out of 5:"No problems and swift"
Date: Apr 22, 2017    Rated by Buyer: M. F. A.
5 out of 5:"Cheap and quick dispatch"
Date: Apr 22, 2017    Rated by Buyer: T. Ø.
4 out of 5:"Fair prices, good service."
Date: Apr 22, 2017    Rated by Buyer: H. H.
5 out of 5:"It arrived in time, and my husband loved this item"
Date: Apr 22, 2017    Rated by Buyer: R. C.
5 out of 5:"My order was true to label, of good quality & timely in arrival. No complaints."
Date: Apr 22, 2017    Rated by Buyer: P. S.
5 out of 5:"Excellent communication and order arrived very quickly. Very happy with transaction."
Date: Apr 22, 2017    Rated by Buyer: J. K.
5 out of 5:"Great thanks "
Date: Apr 22, 2017    Rated by Buyer: C. B.
5 out of 5:"Easy and good value"
Date: Apr 22, 2017    Rated by Buyer: