Help - Delivery and Payments
We dispatch the majority of products from the United States. On an item-specific basis we offer a full range of U.S. Postal Service and UPS shipping options, all of which have integrated online tracking.
Where stated, some products are shipped from the United Kingdom directly to USPS mail hubs at: New York, Chicago, Los Angeles and San Francisco. Delivery speed is frequently quicker than from domestic US retailers. Furthermore, we will deliver to almost all international locations.
Bulk quantity shipping charges
For order items with a quantity of greater than one, the shipping charge is based on weight, quantity, and destination, subject to a minimum charge of $6.99.
Items shipped within the United States to domestic addresses:
| USPS or UPS Service | Cost | Timescale after dispatch |
| U.S. Postal Service Media Mail | Varies on weight and distance | 3-10 days |
| U.S. Postal Service Priority Mail | 2-4 days | |
| UPS Ground | 1-5 days | |
| UPS Three Day Select | 3 days | |
| UPS Second Day Air | 2 days | |
| UPS Next Day Air Saver | Next day, by 3pm | |
| UPS Next Day | Next day, by 10.30am |
Items shipped to the United States from our United Kingdom facility:
| Product Type | Unit Shipping | Timescale | Service |
| Music, CD or Vinyl | $2.98 | 5-10 days | 1st Class/Priority Airmail |
| Books | $6.99 | 5-10 days | 1st Class/Priority Airmail |
| All other products | $6.99 | 5-10 days | 1st Class/Priority Airmail |
UPS International: We now offer global UPS shipping from our United Kingdom facility. The specific UPS services offered are determined by destination country. This service is most useful for orders which are urgent, bulky, valuable, or where the local postal service is unreliable. Your UPS tracking number will be e-mailed at the close of hour of shipment. However please note this won't expedite dispatch itself, but once dispatched provides rapid service with a high degree of visibility.
Items shipped globally via UPS courier from the United Kingdom:
| USPS or UPS Service | Cost | Timescale after dispatch |
| UPS Standard | Varies on weight and distance | UK: Next Day / EU: 2-4 days |
| UPS Express Saver | 2 days, by end of day | |
| UPS Express | 2 days, by noon | |
| UPS Express Plus | 2 days, by 9am | |
| UPS Expedited | Varies by destination country |
International shipments, and items shipped to United States from United Kingdom:
| Region | Shipping | Timescale | Service |
| United Kingdom, Jersey, Guernsey | $6.99 | 4-5 days | 1st Class Royal Mail |
| Western Europe | $6.99 | 5-7 days | 1st Class/Priority Airmail |
| Japan, Australia, Rest Of World | $6.99 | 7-14 days | 1st Class/Priority Airmail |
Supported delivery countries
United States: 48 continential United States, Alaska, Hawaii, APO/FPO, and U.S. Protectorates: American Samoa, Guam, Mariana Islands, Marshall Islands, Micronesia, Palau, Puerto Rico, U.S. Virgin Islands. USA mail delivered by USPS or UPS.
United Kingdom & Western Europe: Aland Islands (Finland), Canary Islands (Spain), Faroe Islands, Greenland, Iceland, Jersey, Gibraltar, Guernsey, Liechtenstein, Norway, San Marino, Switzerland, United Kingdom, Vatican City.
Rest of Europe: Albania, Armenia, Azerbaijan Republic, Belarus, Bosnia and Herzegovina, Croatia, Georgia, Kazakhstan, Kyrgyzstan, Macedonia, Moldova, Montenegro, Russian Federation, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan.
Rest Of World: Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Bahrain, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Democratic Republic of the Congo, Djibouti, Dominica, Ecuador, El Salvador, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, Gabon Republic, Gambia, Grenada, Guadeloupe, Guatemala, Guinea, Guinea Bissau, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kenya, Kiribati, Kuwait, Laos, Lesotho, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Niue, Norfolk Island, Oman, Panama, Papua New Guinea, Peru, Philippines, Pitcairn Islands, Qatar, Republic of the Congo, Reunion, Rwanda, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Korea, Sri Lanka, St. Helena, St. Kitts and Nevis, St. Lucia, St. Pierre and Miquelon, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, Vanuatu, Venezuela, Vietnam, Wallis and Futuna Islands, Yemen, Zambia.
European Union (EU): Due to unstable, incoherent, nonsensical, constantly changing EU regulations and their totally disproportionate administrative burden we are strictly unable to dispatch to EU countries except the United Kingdom. Dispatch to other EU member states is strictly forbidden.
How is payment collected? Is it secure?
Payments for orders made with Langton Info are processed via our own secure checkout. PayPal are our authorised payment processor. As such you are assured of the highest possible data security and privacy, from an organization that has processed millions of transactions. All checkout transactions are performed in a fully encrypted environment. We are unable to accept direct payment. (Please note: PayPal (Europe) Ltd. is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution.)
What credit/debit cards do you accept?
We accept American Express, MasterCard, Visa, Visa Delta, Visa Electron, Switch/Maestro and Solo.
I'm experiencing payment problems. What can I do?
Please contact us via customer service to resolve.