Recent Customer Feedback
Our most recent customer feedback is shown below, updated in real-time when submitted by our customers. This is designed to enable potential customers to evaluate our customer service standards. All website customers are eligible to leave feedback. Neutral feedbacks are treated as such and not included in percentage calculation.
We display all feedback left regardless of rating or comment. It's highly unusual for a retailer to enable customers to leave feedback directly on their own website. We actively monitor feedback received and take remedial action when appropriate. It should be noted that the vast majority of customers who order from us choose not to leave feedback, therefore the percentage ratings are biased towards negative.
Sometimes other retailers have lower prices, but does that actually matter if the product never arrives or customer service quality is unknown?
| Lifetime feedback rating for Langton Info website: | ||||||
| Positive | Negative | |||||
| 98.08 % | 1.92 % | |||||
| 5 out of 5: | "Excellent service, many thanks." Date: Sep 9, 2010 Rated by Buyer: L. R. |
| 3 out of 5: | "I've done a lot of online ordering, and I am used to quick deliveries-within a week give or take a few days- and tracking. This service said it tracked, but only let me know when it was checked by the warehouse. I had no idea when it was to arrive, and I wish I had." Date: Sep 9, 2010 Rated by Buyer: H. B. |
| 4 out of 5: | "Good efficient service." Date: Sep 9, 2010 Rated by Buyer: V. C. |
| 5 out of 5: | "Very fast shipping and the book looks wonderful! Thank so much :)" Date: Sep 9, 2010 Rated by Buyer: M. B. |
| 4 out of 5: | "fine." Date: Sep 9, 2010 Rated by Buyer: C. O. |
| 5 out of 5: | "fast shipment, good clean book" Date: Sep 9, 2010 Rated by Buyer: M. A. |
| 5 out of 5: | "Book was excellent conditio, brand new as advertised and considering it was an international order it arrived very fast in like 1 week. I would highly recommend this seller, its the only placeI could find that had a brand new copy of the book I was after at a good price." Date: Sep 9, 2010 Rated by Buyer: M. M. |
| 5 out of 5: | "My order arrived quickly and with no fuss. Thank you very much. I would definitely order from Langton Info again!" Date: Sep 9, 2010 Rated by Buyer: J. L. |
| 5 out of 5: | "fast delivery of the items I ordered" Date: Sep 9, 2010 Rated by Buyer: H. H. |
| 5 out of 5: | "Extremely quick delivery!!!" Date: Sep 9, 2010 Rated by Buyer: R. C. |
| 5 out of 5: | "love it thanks" Date: Sep 9, 2010 Rated by Buyer: E. S. |
| 5 out of 5: | "Fast ship. Item as described. Thanks" Date: Sep 9, 2010 Rated by Buyer: V. M. |
| 5 out of 5: | "Fast delivery" Date: Sep 9, 2010 Rated by Buyer: D. P. |
| 5 out of 5: | "very speedy delivery, thanks!" Date: Sep 9, 2010 Rated by Buyer: T. K. C. |
| 5 out of 5: | "Quick delivery. Good communication. No problems." Date: Sep 9, 2010 Rated by Buyer: B. W. |
| 5 out of 5: | "Superb in every way" Date: Sep 9, 2010 Rated by Buyer: S. H. |
| 5 out of 5: | "quick delivery an d good item" Date: Sep 9, 2010 Rated by Buyer: J. H. |
| 5 out of 5: | "I didn't know until I received it that it was 5 in one. But fantastic!" Date: Sep 9, 2010 Rated by Buyer: D. N. |
| 5 out of 5: | "I didn't know it was five in one. But it's just as good :)" Date: Sep 9, 2010 Rated by Buyer: D. N. |
| 5 out of 5: | "Thankyou for the promptness and condition of the book, excellent. " Date: Sep 9, 2010 Rated by Buyer: A. H. |
| 5 out of 5: | "sturdy packaging and fast intl. shipping" Date: Sep 9, 2010 Rated by Buyer: A. B. |
| 5 out of 5: | "Very good company to do business with!" Date: Sep 9, 2010 Rated by Buyer: J. R. |
| 5 out of 5: | "Great! thanks" Date: Sep 8, 2010 Rated by Buyer: K. H. |
| 5 out of 5: | "thank you, excellent service, prompt shipping. AAA " Date: Sep 8, 2010 Rated by Buyer: J. A. |
| 4 out of 5: | "The books are good condition as mentioned! :) Thanks!" Date: Sep 8, 2010 Rated by Buyer: C. M. K. |
| 5 out of 5: | "Prompt delivery and in good order" Date: Sep 8, 2010 Rated by Buyer: G. I. |
| 4 out of 5: | "as describede quick postage very good" Date: Sep 8, 2010 Rated by Buyer: P. H. |
| 5 out of 5: | "Very fast shipper, and items in great shape. I would definitely do business again with this seller" Date: Sep 8, 2010 Rated by Buyer: N. M. |
| 1 out of 5: | "did not receive order" Date: Sep 8, 2010 Rated by Buyer: S. L. |
| 5 out of 5: | "Everything came ok" Date: Sep 8, 2010 Rated by Buyer: V. S. |
| 5 out of 5: | "A " Date: Sep 8, 2010 Rated by Buyer: S. K. |
| 5 out of 5: | "good communication and frienldy service" Date: Sep 8, 2010 Rated by Buyer: L. S. |
| 5 out of 5: | "Easy Transaction, Quick and Clear Commuication, Fast Postage. Nothing short of Excellent Service." Date: Sep 8, 2010 Rated by Buyer: R. C. |
| 5 out of 5: | "Great Quality!" Date: Sep 8, 2010 Rated by Buyer: E. B. |
| 5 out of 5: | "Perfect Transaction - Buy with confidence" Date: Sep 8, 2010 Rated by Buyer: K. B. |
| 5 out of 5: | "Excellent service" Date: Sep 8, 2010 Rated by Buyer: B. L. |
| 5 out of 5: | "Fast Shipping and Very Good Packaging of Item." Date: Sep 8, 2010 Rated by Buyer: T. H. |
| 5 out of 5: | "Easy transaction - great product at a great price. Thanks!" Date: Sep 8, 2010 Rated by Buyer: H. M. |
| 5 out of 5: | "Excellent Service. Ordered the same product from another vendor - waited 2 months and after numerous failed attempts to determine status, I canceled order. Ordered through Langton, received within 2 weeks!" Date: Sep 8, 2010 Rated by Buyer: K. W. |
| 5 out of 5: | "Great to deal with. Recommended" Date: Sep 8, 2010 Rated by Buyer: M. M. |
| 5 out of 5: | "great" Date: Sep 8, 2010 Rated by Buyer: A. D. |
| 5 out of 5: | "Delighted with the book. Packed well and arrived in goo condition and quick delivery considering it came from the other side of the world. Thank you." Date: Sep 8, 2010 Rated by Buyer: M. F. |
| 5 out of 5: | "prompt service!" Date: Sep 8, 2010 Rated by Buyer: V. L. |
| 5 out of 5: | "great to deal with" Date: Sep 8, 2010 Rated by Buyer: J. K. |
| 5 out of 5: | "Great transaction" Date: Sep 8, 2010 Rated by Buyer: C. H. |
| 5 out of 5: | "great item, fast delivery" Date: Sep 8, 2010 Rated by Buyer: M. B. |
| 5 out of 5: | "Delivered really quickly, excellent service and communication" Date: Sep 8, 2010 Rated by Buyer: S. G. |
| 5 out of 5: | "impressively fast delivery to Australia" Date: Sep 8, 2010 Rated by Buyer: S. R. K. |
| 3 out of 5: | "Long deliverytime" Date: Sep 8, 2010 Rated by Buyer: S. Ø. K. |
| 4 out of 5: | "satisfied with order" Date: Sep 8, 2010 Rated by Buyer: P. K. |
| 5 out of 5: | "Great service & communication. Book received in Australia in good condition." Date: Sep 8, 2010 Rated by Buyer: V. M. H. |
| 5 out of 5: | "Was very happy withboth the prompt delivery and also with the condition of the book" Date: Sep 8, 2010 Rated by Buyer: A. D. |
| 5 out of 5: | "A great quick transaction" Date: Sep 8, 2010 Rated by Buyer: M. W. |
| 5 out of 5: | "Although took a while to send the item. " Date: Sep 8, 2010 Rated by Buyer: N. L. |
| 5 out of 5: | "iyem was as described. arrived promptly and in good condition. Will use your service again" Date: Sep 8, 2010 Rated by Buyer: T. P. |
| 5 out of 5: | "Arrived very quickly and thanks for informing me when parcel was pasted. Thanks will use your service again" Date: Sep 8, 2010 Rated by Buyer: T. P. |
| 5 out of 5: | "easy purchase very happy" Date: Sep 7, 2010 Rated by Buyer: W. S. |
| 5 out of 5: | "Execellent service would buy from again" Date: Sep 7, 2010 Rated by Buyer: C. S. |
| 5 out of 5: | "Excellent buyer would buy from again" Date: Sep 7, 2010 Rated by Buyer: C. S. |
| 5 out of 5: | "Simple, smooth transaction." Date: Sep 7, 2010 Rated by Buyer: R. P. |
| 5 out of 5: | "very good,no problems" Date: Sep 7, 2010 Rated by Buyer: S. P. |
| 5 out of 5: | "First class service " Date: Sep 7, 2010 Rated by Buyer: D. R. |
| 5 out of 5: | "Excellent" Date: Sep 7, 2010 Rated by Buyer: B. L. M. |
| 1 out of 5: | "WRONG LANGUAGE - I ORDERED ENGLISH - GOT GERMAN - VERY UNHAPPY - " Date: Sep 7, 2010 Rated by Buyer: R. B. |
| 5 out of 5: | "xlnt qwik cheap" Date: Sep 7, 2010 Rated by Buyer: R. B. |
| 5 out of 5: | "item recieved same as item on website. thanks." Date: Sep 7, 2010 Rated by Buyer: E. M. |
| 5 out of 5: | "Easy to place order, shipment arrived quickly" Date: Sep 7, 2010 Rated by Buyer: S. E. |
| 5 out of 5: | "Super quick delivery and great book - thank you :-)" Date: Sep 7, 2010 Rated by Buyer: K. P. |
| 4 out of 5: | "Service was good, easy, and delivery was reliable." Date: Sep 7, 2010 Rated by Buyer: A. H. |
| 5 out of 5: | "it is great to use this site " Date: Sep 7, 2010 Rated by Buyer: M. J. J. |
| 5 out of 5: | "the service is pretty good" Date: Sep 7, 2010 Rated by Buyer: T. Y. |
| 5 out of 5: | "Very happy and have already ordered more. Thanks a lot!" Date: Sep 7, 2010 Rated by Buyer: N. T. |
| 2 out of 5: | "It took you longer than I would have expected to find the copy in your warehouse before despatch. More seriously, I found immediately after having ordered my copy that the book is now available at half the price I paid. Not happy. " Date: Sep 7, 2010 Rated by Buyer: M. S. |
| 5 out of 5: | "very good quick delivery" Date: Sep 7, 2010 Rated by Buyer: P. S. |
| 4 out of 5: | "good service, book arrived quickly and in one piece! " Date: Sep 7, 2010 Rated by Buyer: K. R. |